Never run out again!

Did you know that you can get your pet’s favorite food auto-shipped to your home every single month? Automate your shopping and save money at the same time! Have questions? Read our FAQs below.

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Have questions? We have answers.

Why should I use AutoShip?

• Automatic product discounts.
• Free Shipping on most products.
• Home delivery – when you need it.
• Pause, skip, or delay shipments.
• Cancel anytime with no fees.
• Never worry about running out again!

How do I sign up for AutoShip?

• Click the AutoShip option on a product page, in the cart or during checkout.
• Once you’re ready to checkout, click “Proceed to Checkout”
• Select your pet or horse.
• Choose frequency (example: shipped every 4 weeks).

What if my AutoShip order is a prescription requiring refills from my veterinarian?

• Your AutoShipment will still be placed and we will contact your clinic for a prescription at that time if refills are needed from your veterinarian.
• If your veterinarian denies the refill request you will be notified via email.
• Your credit card will not be charged and the product will not ship.
• Your AutoShip frequency will remain the same.
• Your next recurring shipment will be ordered on the date shown in your account.

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High-quality veterinary care for the pets of Anaheim, CA and beyond.

Katella Animal Clinic is a small to medium-sized animal vet clinic located in Anaheim, CA. Our focus is on more traditional pets like cats and dogs. We look forward to seeing you soon!

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